Service for course participants

Request a replacement certificate

Can’t find your certificate? We will reissue it for you – simply choose whether you would like to receive it by post or directly by email.

Choose delivery method

By email

PDF file · within 48 hoursFastest option

By post

Letter · 3–5 working days · Germany only

Please check your details

Please make sure that you actually completed your course with SoftAid GmbH. If this is not the case, we unfortunately cannot issue a replacement certificate and the processing fee will not be refunded.

Personal details

First name

Last name

Date of birth

Your course

Approximate details are fine – we will find your course using your name, date of birth and the period.

Course month

Course year

Course location

How to reach you

Email address (for delivery)

We will send your certificate as a PDF to this address.

Phone (optional)

In case we have any questions.

Consent required

I have read and accept the Terms and Conditions and the Privacy Policy.

I understand that the processing fee will not be refunded, even if it turns out that I did not complete my course with SoftAid GmbH.

DeliveryBy email

Processing fee–

Total–

SSL-encrypted · Secure payment via Stripe

Questions? We are happy to help: 030 26547770 · kontakt@soft-aid.de

Request a replacement certificate

Personal details

Your course

How to reach you

Consent required

Summary